Refund policy

Return & Refund Policy – Elva Beauty

At Elva Beauty, we take great care in packing and delivering your Beauty Products safely. However, if your parcel arrives damaged or broken, we’re here to help

Replacement Policy

If you receive a damaged item, please inform us within 3 days of delivery.

We will replace your product free of cost after verification.

To request a replacement, please provide:

Your order number

A clear picture or video of the damaged item

Your contact information

Contact Us

• Email: elvabeautypk@gmail.com
• WhatsApp / Call: 03276845877

Please note:

We currently do not offer refunds unless the product is out of stock and cannot be replaced.

Returns are not accepted for items damaged due to misuse, incorrect handling, or exposure to sudden temperature changes.

Thank you for supporting handmade, local craftsmanship!
Your satisfaction and trust matter to us.